Privacy policy

Privacy Policy – PawMation

At PawMation, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or make a purchase.

1. Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number, if provided

  • Order details and purchase history

  • Payment and transaction information

  • Device, browser, IP address, and website usage information

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Send order confirmations and tracking updates.

  • Respond to customer support requests.

  • Process refunds, returns, and exchanges.

  • Improve our website, products, and shopping experience.

  • Prevent fraud and protect our store.

  • Send promotional messages where permitted and where you have given consent, when required.

3. Payment Information

Payments are processed through secure third-party payment providers available at checkout.

PawMation does not intentionally store complete payment card details on its own systems. Payment providers handle payment information according to their own privacy and security policies.

4. Sharing Your Information

We may share necessary information with trusted service providers, including:

  • Shopify, which hosts our online store.

  • Payment processing providers.

  • Shipping companies and delivery partners.

  • Order tracking and customer support services.

  • Other service providers who help us operate our business.

We do not sell customers' personal information for money.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Keep your shopping cart working.

  • Remember your preferences.

  • Understand website traffic and performance.

  • Improve your shopping experience.

You can manage cookies through your browser settings. Disabling some cookies may affect website functionality.

6. Data Security

We take reasonable steps to protect your personal information against unauthorized access, misuse, loss, or disclosure.

However, no method of online transmission or electronic storage is completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Opt out of certain marketing communications.

  • Exercise other privacy rights available under applicable law.

To make a privacy-related request, contact us using the email below.

8. Third-Party Services

Our store may use third-party services and applications, including Shopify, payment providers, shipping partners, and tracking services.

These services may process information according to their own privacy policies. We encourage customers to review those policies.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children who are below the age permitted by applicable law.

If you believe a child has provided personal information to us, please contact us so we can review the request.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Store Name: PawMation

Email: pawmation63@gmail.com

Website: PawMation Online Store