Terms of service

Terms of Service – PawMation

Welcome to PawMation! These Terms of Service govern your use of our website and services. By accessing our website or purchasing a product, you agree to these terms.

Please read them carefully before using our store.

1. Use of Our Store

By using our website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.

You agree not to use our website for any unlawful, fraudulent, or unauthorized purpose.

2. Products and Product Information

We make reasonable efforts to display accurate product descriptions, images, and prices.

However, actual product colors or appearance may vary slightly depending on your device or screen settings.

We reserve the right to update product descriptions, prices, and availability when necessary.

3. Orders and Acceptance

When you place an order, you are submitting a purchase request.

PawMation reserves the right to accept, reject, or cancel an order where necessary, including situations involving suspected fraud, incorrect pricing, or product unavailability.

If we cancel an order after payment, we will arrange an appropriate refund.

4. Pricing and Payments

All prices and applicable charges will be displayed at checkout.

Payment must be completed through the payment methods available on our website.

We reserve the right to correct pricing errors and update product prices without prior notice.

5. Shipping and Delivery

Orders are generally processed within 3–5 business days.

Estimated delivery time is approximately 5 business days after dispatch, but delivery times may vary.

For further details, please review our Shipping Policy.

6. Returns and Refunds

Our return and refund conditions are explained in our Return and Refund Policy.

Please review that policy before placing an order.

Nothing in these terms is intended to limit consumer rights provided by applicable law.

7. Cancellations

If you wish to cancel an order, contact us as soon as possible.

We cannot guarantee cancellation once an order has been processed or shipped.

Any eligible refund will be handled according to our Return and Refund Policy and applicable law.

8. Prohibited Activities

You agree not to:

Use our website for illegal activities.
Submit false or misleading information.
Attempt to interfere with our website's security.
Copy or misuse our website content without permission.
Use our services to commit fraud.

9. Third-Party Services

Our website may use third-party services, including Shopify, payment providers, shipping companies, and tracking applications.

Your use of third-party services may also be subject to their own terms and policies.

10. Limitation of Liability

To the extent permitted by applicable law, PawMation is not responsible for indirect or unexpected losses arising from the use of our website or products.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited.

11. Changes to These Terms

We may update these Terms of Service from time to time.

Any updates will be published on this page with a revised date. Continued use of our website after changes are published means you accept the updated terms, to the extent permitted by law.

12. Governing Law

These Terms of Service are subject to applicable laws. Mandatory consumer protection laws in the customer's location will continue to apply where required.